WhatsApp goes down blocking users all over the world for hours

Down and out: Mobile messaging platform WhatsApp went down Wednesday afternoon EST, causing frustration and confusion among users. It’s not yet known what caused the failure

Messaging app WhatsApp was back in service late on Wednesday after a global outage knocked the 1.2 billion-member service offline across the world for several hours, Business Insider wrote.

“Earlier today, WhatsApp users in all parts of the world were unable to access WhatsApp for a few hours. We have now fixed the issue and apologize for the inconvenience,” a WhatsApp spokesperson said in an email, it added.

The spokesperson told Business Insider the outage was caused by WhatsApp itself, rather than by an “external source.” Asked if the outage affected all of WhatsApp’s users, the spokesperson reiterated that it was a “global” outage, but said it was not possible to say whether every user was affected, Business Insider added.

The Facebook-owned messaging app is among the most popular communications tools in the world, with more than one billion users. The app stopped working around 4:50 p.m. ET on Wednesday, it explained.

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